Contact information

Contact NØVA

For product questions, order support, cancellations and return requests, email support@novacases.us.

If you have already ordered, include your order number and the email address used at checkout. Please do not email payment-card details or other sensitive information.

Returns

Contact us within 14 days of delivery to request an eligible return. Please wait for return authorization and the correct return address before sending anything back. Our Return and refund policy explains eligibility and shipping costs.

For delivery information, see our Shipping policy.